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Privacy policy

At Positive Mind NYC, your privacy is a top priority. This privacy policy outlines the information we collect, how we use it, and how we keep it safe. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide you with a better shopping experience:

  • Personal Information: This may include your name, email address, shipping and billing address, phone number, and payment details. We collect this information when you make a purchase or create an account with us.

  • Non-Personal Information: This includes your IP address, browser type, device information, and browsing patterns. This helps us understand how visitors interact with our site to improve your experience.

  • Cookies: We use cookies to enhance your experience by remembering your preferences, login details, and shopping cart items. You can manage your cookie settings in your browser.

2. How We Use Your Information

The information we collect helps us provide you with a personalized shopping experience. Specifically, we use your data for the following purposes:

  • To process and fulfill orders.

  • To communicate with you regarding your orders, account updates, and promotional offers.

  • To improve our website and customer service.

  • To send newsletters and marketing emails, if you've opted in.

3. How We Protect Your Information

We take the security of your personal data seriously. We use industry-standard security measures, including encryption technology, to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee complete security.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with third-party service providers (such as payment processors, shipping carriers, etc.) to complete your order.

  • Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to protect our legal rights or comply with a legal process.

5. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

6. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request the deletion of your account and personal data (subject to certain exceptions).

  • Opt-out of receiving marketing communications from us at any time.

7. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.